Privacy and Cookie Policy
This Privacy and Cookie Policy is intended to explain how Rooties Barefoot collects, stores and processes your personal data and other data that may be collected for statistical analysis purposes.
Rooties Barefoot, with registered office at Rus Margarida Palla nº2 1495-141 Algés, NIPC 225948508, is responsible for the website https://www.rooties-barefoot.com}, and is committed to ensuring the privacy and protection of the personal data of customers and visitors, following all applicable legal and regulatory standards.
Rooties Barefoot reserves the right to update and change its Privacy and Cookie Policy periodically, in order to reflect any modification in the way our customers' personal data is processed or in legal terms. The most recent and up-to-date version of the Privacy and Cookie Policy will be displayed on Rooties Barefoot, and it is advisable to check it periodically to ascertain any updates or changes.
GUIDING PRINCIPLES
The main objective of this policy is to consolidate the relationship of trust and closeness between Rooties Barefoot and its customers. It also aims to demonstrate transparency in the processing of collected data and inform all customers of their rights and how they can exercise them, as holders of personal data.
LEGAL BASIS
Rooties {store name} acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and the applicable data protection legislation, in all processes involving the processing of personal data.
According to the GDPR, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”
DATA PROTECTION
We use various measures to ensure the security of the information collected, the protection of collected personal data, prevent undue use, alteration or access, unauthorized disclosure, loss or destruction.
As the data subject, the customer has the right to know what data is collected and stored, as well as to change it in the customer area and ask the store to export or delete it.
DATA COLLECTED
- Customer registration or purchase
When registering or purchasing at Rooties Barefoot, the following data is collected: e-mail, name, address, postal code, locality, telephone and NIF. The data collected through the customer's purchase process will be processed automatically and is intended for order processing, such as order shipping or invoice issuance.
- Newsletter
When subscribing to the Rooties Barefoot Newsletter, the following data is collected: name and e-mail.
- Contact form
Rooties may also request personal data in contact forms, namely, name, e-mail and other information that the visitor provides us.
IV. Browsing at Rooties Barefoot
Data related to store browsing is also always collected. Examples of this type of data include device and browser information, network information, and IP address.
PURPOSE FOR WHICH DATA IS COLLECTED
Personal data is collected and processed for the following purposes:
Service provision:
- Compliance with tax obligations;
- Order shipping;
- Order processing;
- Invoicing;
- Problem resolution such as cancellation, product returns or refund of product and/or service value in accordance with current law;
- Customer support: clarification of doubts about products, the functioning of Rooties Barefoot or any other question requested by the customer;
Direct Marketing (e.g., email marketing):
So that the customer is updated on order statuses or any news at Rooties Barefoot, we may send emails and/or SMS with commercial communications referring to offers, products or campaigns, as well as thematic content and information about the processing of registered orders.
For marketing purposes, at Rooties Barefoot we may consider and use certain data such as viewed products, products on a wishlist or left in an abandoned cart.
Marketing communications are made after and with the customer's prior consent.
In any case, Rooties Barefoot seeks to ensure that the information and data collected and used are appropriate for the described purposes and do not constitute an invasion of the customer's privacy.
WHEN DO WE COLLECT DATA?
Data is collected when there is a customer registration at Rooties Barefoot, newsletter subscription, contact form completion, order registration or during store browsing.
WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
The data subject has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.
The customer can exercise any of these rights with Rooties Barefoot, by submitting a request sent to the following address: info@rooties-barefoot.com. The customer can also file a complaint with the National Data Protection Commission (CNPD).
DATA RETENTION
Rooties Barefoot is obliged to retain information for tax purposes and audits in accordance with current law.
Rooties Barefoot stores your data for 10 years due to specific requirements and practices inherent to Rooties Barefoot and its sector of activity, or until the customer requests that they be deleted from the database.
The data subject can, at any time, ask to access, rectify or delete their personal data by sending an email to info@rooties-barefoot.com.
If the customer registers at Rooties Barefoot, they can check, edit or delete their personal information at any time from the customer area at Rooties Barefoot.
At the customer's request, Rooties Barefoot may change certain customer data associated with registered orders.
DATA SHARING
Rooties Barefoot does not transfer or sell any type of personal data to another entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the data subject's due consent.
Any third-party entity with which the customer's data may be shared is obliged to use them exclusively as a way to ensure the proper functioning of their service on behalf of Rooties Barefoot.
Rooties Barefoot may also disclose personally identifiable information under special circumstances, such as in compliance with court orders that require it or when certain actions violate the business's Terms and Conditions.
COOKIES
Rooties Barefoot uses cookies on the website. The cookies used do not collect information that identifies the visitor, but rather how they interact with the store's website. The collected data is used for statistical purposes, provision and improvement of the service and user experience.
WHAT TYPES OF COOKIES ARE USED?
Analytical Cookies: are used for the purpose of creating and analyzing statistics, in order to improve the functioning of the website, without ever collecting personal information.
Functionality Cookies: Store user preferences regarding the use of the site, so that it is not necessary to reconfigure the site each time you visit it.
Third-Party Cookies: These cookies are created from third-party services, such as Google, YouTube, Facebook, among others. They can be used to show you advertising related to your actions on the website.
For any other questions related to the protection of your personal data or about the cookies used, you can contact us at the following address: info@rooties-barefoot.com.